To kick off your project we need a few things from you. First we will confirm your build details, including the size, grade, color, handrail, and any other details relevant to your build. Next, a 50% deposit or prepay is required before we can order your materials and put you on our schedule. Prepay receives a 3% discount. We will also need to know if you have any pets and how you would like us to access the job site (e.g. gate on the left side of the house). Finally, keep an eye out for your build start date. You will receive a notification from our House Call Pro system notifying you of your project start date. Please add this number and/or email address to your contacts so you don't miss any communication from us.

Next, the BIG details:

Payments  - We accept checks and credit card payments. Checks can be mailed to our shop or dropped off at our secure drop box located at 3887 American Way Suite B Idaho Falls, ID 83402. Credit card payments are processed at a fee of 3%. We can only accept credit card payments of $9,999 at a time, therefore, multiple transactions may be required.

Inspections - Multiple inspections will be required to take place throughout the build process. Unfortunately, during these times we are at the mercy of the inspector which means we could be back the next day or longer depending on the schedule. A surprising inspection that takes place is after we dig the footings. The inspector is required to check depth which means digging footings and pouring footings will take place on different days.

Orientation & Final Walkthrough - On day one we will need you present to complete an initial walkthrough and finalize layout. Upon completion of your project, we will schedule a final walkthrough. You or an authorized representative is required to be there in-person to sign off on the project. This will be your last chance to bring up any concerns with your build. We will collect a final payment at this time, if necessary.

Now, the little details:

Here is an overview of the steps to expect to take place during your build. If you have questions about these steps or the process, please don't hesitate to ask. 

Project Timeline

Day 1 - Demo and footings

On day one we will complete the deck removal, if needed, and/or dig footings. It may be a few days before we return to your project. This allows time for the footing inspection and your lead to wrap up his previous project.

Framing

We will begin framing. Depending on the build grade you selected, size and layout of your deck this process can take from a few days to a week.

Decking

We will apply the decking. Again, depending on the build grade you selected, size, and layout of your deck this process can take from a few days to a week.

Handrail

We will install the handrail. This process typically takes 1-2 days.

Final walkthrough

Once we complete your project we will do a final walkthrough with you in-person and collect a final payment, if necessary.

Now let's get started!

We are looking forward to bringing your vision to life! We understand that this is a huge investment and you are trusting us to see it through. That is why we strive to Elevate the Contractor Experience! We know that the process can be confusing, our expert builders are willing and ready to answer any questions or concerns you may have.

Please don't wait to bring up any concerns or problems with your build. We want to fix any issues before the final walkthrough so you can enjoy your project without any delays.

For questions, concerns, or issues with your build please message us through House Call Pro for the quickest, most accurate information on your build. This inbox is monitored by our entire team.

If you want to sneak a peek inside our client welcome packet, click the button below to download!